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Not going to lie, we were difficult customers looking for a very specific diamond for my engagement ring. Felix helped us seamlessly through the process and was very accommodating. Not once did he complain or give up. Costumer service was so genuine that we reffered someone even before I got my ring back!!
Aman AtwalFelix was great from the start. Timely and knowledgeable about any questions or concerns I had. He knew exactly what I was looking for and was able to bring to life exactly what I had envisioned. It was even better than I expected. Very fast turn around time, and Covid friendly.
Josephine LalYou could not ask for a better advisor than Felix, he absolutely nailed my selection with his great advice! No pressure and great service! Thanks again Felix!
Kevin GallagherCustomer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengAddress:
528-736 Granville St. Vancouver BC V6Z1G3
info@diamondnet.ca
