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Not going to lie, we were difficult customers looking for a very specific diamond for my engagement ring. Felix helped us seamlessly through the process and was very accommodating. Not once did he complain or give up. Costumer service was so genuine that we reffered someone even before I got my ring back!!
Aman AtwalCustomer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengI had an amazing experience with both Roy and Felix. The customer service and expertise was outstanding, and the purchase was exactly what I was looking for and more!! I am so pleased with the service I received from both Felix and Roy and look forward to working with them for my next purchase. Both Felix and Roy went above and beyond to help me find the perfect gift! Thanks again!
Robin SahiI am so grateful to have found DiamondNet. Felix is kind, patient and trust worthy. My diamond ring was stolen and I needed to replace it. Felix created the exact same ring with an amazing diamond. My new ring is beautiful and the quality is superb.
Raquel VellescigAddress:
528-736 Granville St. Vancouver BC V6Z1G3
info@diamondnet.ca
