Round Brilliant Diamond Rings
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Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
Felix is amazing and was very helpful and knowledgeable when it came to picking stones and settings and guiding what looks the best/size on finger! He has a large variety of diamonds which helps the process to see different shapes on hand. We never felt pressured to buy anything and the turnaround time for the finished product was SOO QUICK! Highly recommend!
Jas DhillonJune 28, 2023
I recently purchased my fiancés engagement ring from this store and can’t thank Roy and Felix enough for their professionalism and personalized service, along with their genuine care and dedication, created an stress-free and enjoyable experience for me. Throughout the entire process, Roy and Felix went above and beyond to ensure an amazing experience and advice on picking the right diamond and ring. They patiently listened to my preference, guiding me through with significant expertise and knowledge along the way. They provided detailed explanations about the characteristics of each stone, helping me make an informed decision. They also took the time to understand my vision and the style I was looking for, incorporating it into a custom design that surpassed my expectations. Overall, I would highly recommend this store to anyone looking for high-quality, unique jewellery. They offer a broad selection of diamonds, and outstanding customer service.
Hadi SadeghipouyaJuly 20, 2023
My name is Alex I picked up my ring 3 weeks ago. I came in after being at another ring shop in Langley that was high pressure high stress and when I met with Felix all that went out the window my experience was awesome, I let him know the diamond shape and setting I wanted and within a half hour we found the perfect stone and setting and had it being made. I gave it to my now fiancé and she was blown away with how perfect it was. Thank you Felix for working with me and helping me find the perfect ring.
Kayla GinnDecember 12, 2020
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