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I recently purchased my fiancés engagement ring from this store and can’t thank Roy and Felix enough for their professionalism and personalized service, along with their genuine care and dedication, created an stress-free and enjoyable experience for me. Throughout the entire process, Roy and Felix went above and beyond to ensure an amazing experience and advice on picking the right diamond and ring. They patiently listened to my preference, guiding me through with significant expertise and knowledge along the way. They provided detailed explanations about the characteristics of each stone, helping me make an informed decision. They also took the time to understand my vision and the style I was looking for, incorporating it into a custom design that surpassed my expectations. Overall, I would highly recommend this store to anyone looking for high-quality, unique jewellery. They offer a broad selection of diamonds, and outstanding customer service.
Hadi SadeghipouyaI was referred to this group by a few friends who were customers as well. Felix is a very approachable guy. He never pressured me to buy anything or up sell me. In fact when I wanted a platinum band he told me that I should perhaps consider white gold to keep the costs down. I ended up going with platinum anyway and he helped bring in a diamond for me from New York. Anytime I hit him up whether it's to do a plat stamp or to stop by he's never turned me down even though he's busy. He never said "no" to any of my requests and just always got the job done. From start to finish he answered so many of my questions. I had LOTS of questions. I just like that he's always made himself available and never made any of my requests seem like too much. The finished product was absolute stunning. My fiance loves the engagement ring. I cannot express my gratitude enough. The buying experience was incredible. I'm happy that there is life time servicing available for the ring - cleaning, polishing, resizing, ect. I will be back for wedding bands.
John NguyenI knew I wanted to get a Custom Engagement Ring for my (now Fiancé), which I had envisioned after searching many designs over the past few months. I then contacted Felix and found him to be very knowledgeable, accommodating and so pleasant to work with. Through a face to face meeting and subsequent text messages, the ring soon came to life and exceeded my expectations. I am so happy with the custom engagement ring and more importantly, my Fiancé was absolutely thrilled with the beauty of it. Thank you Felix for the outstanding service. I fully recommend anyone in search of a ring or piece of fine jewelry to contact Felix.
motodesmosGreat service, great experience would come back again. Would recommend to anyone interested in buying jewelry.
Kay OunsamoneAddress:
528-736 Granville St. Vancouver BC V6Z1G3
