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I'm from Saskatchewan and Felix was a great help in sending pictures of different settings and diamonds and was very patient in answering all my questions. All in all it was an awesome buying experience!
AJ LelandCustomer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengFelix was a pleasure to deal with. He was patient and very thorough. I would highly recommend him to anyone looking to make a custom piece. He understood my vision and clearly delivered.
Edward MortimerI would love to give Felix a huge shout out, he is so patient and kind and made us feel at ease the whole time while we chose our perfect ring. After we chose the perfect diamond we showed him the design we wanted and he was able to get it done within a week! The moment we stepped in he gave us so many options and even guided us through the entire process. Thank you so much Felix! We really appreciate you!!
Vivian TseAddress:
528-736 Granville St. Vancouver BC V6Z1G3
